Privacy Policy

Effective Date: 01-04-2026

1. Introduction

Welcome to Office Glider (“we,” “our,” “us”). Your privacy is important to us and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our shuttle booking application (“App”). By using our App, you consent to the practices described in this policy.

2. Information We Collect

• Personal Information: Full name, email address, phone number, profile picture (if provided), and payment information necessary to process transactions through third-party payment providers.
• Location Data: Real-time location data to provide shuttle services, estimate arrival times, and track rides. Location data is collected only when the App is in use and based on user permissions.
• Usage Information: Ride history, booking preferences, feedback, and device information such as IP address, operating system, and app version.
• Cookies and Tracking Technologies: Used to analyze browsing behavior, improve platform performance, and enhance user experience.

3. How We Use Your Information

• Service Delivery: Facilitate shuttle bookings, estimate arrival times, and process payments securely.
• User Experience Enhancement: Personalize preferences, improve navigation, and recommend relevant services.
• Customer Support: Address inquiries, provide assistance, and resolve complaints.
• Security and Fraud Prevention: Detect fraud, ensure secure transactions, and prevent unauthorized access.
• Legal Compliance: Comply with applicable laws and respond to lawful requests from authorities.

4. Sharing of Information

• Service Providers: Third-party providers assisting with payment processing, hosting, analytics, or customer support.
• Drivers: Trip-related details such as pickup location, drop-off location, and contact number may be shared with assigned drivers to coordinate rides.
• Legal Authorities: Information may be disclosed if required by law or legal process.
• Business Transfers: Data may be transferred in the event of a merger, acquisition, or asset sale.

5. Data Security

• Encryption of sensitive data during transmission.
• Secure storage of personal and operational data.
• Restricted access to authorized personnel only.
• Regular monitoring and security audits.

While we implement reasonable security measures, no digital system is completely secure and we cannot guarantee absolute security of data.

6. Your Rights and Choices

• Access and Correction: Update personal information through your account settings.
• Data Deletion: Request deletion of your account and personal data by contacting our support team.
• Marketing Preferences: Opt out of receiving promotional communications.
• Location Tracking: Disable location tracking in device settings (may affect service).

7. Third-Party Links

Our App may link to third-party websites or services not operated by us. We are not responsible for their privacy practices.

8. Data Retention

We retain user information as needed for services, legal requirements, and dispute resolution. Data that is no longer required is securely deleted or anonymized.

9. Children’s Privacy

Our App is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If such information is discovered, we will promptly remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App or on our website. Continued use of the App after updates constitutes acceptance of the revised policy.

11. Contact Us

Pravaah Technologies
Email: pravaahtechnologies@gmail.com
Phone: 8233884104