Privacy Policy

Effective Date: 01-04-2026

1. Introduction

Welcome to OfficeGlider (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our shuttle booking application (“App”). By using our App, you consent to the practices described in this policy.

2. Information We Collect

• Personal Information: Full name, email address, phone number, profile picture (if provided), and payment details.
• Location Data: Real-time location to provide shuttle services and track rides, collected only when the App is in use.
• Usage Information: Ride history, booking preferences, feedback, and device info (IP, OS, app version).
• Cookies and Tracking Technologies: Used to analyze browsing behavior and improve services.

3. How We Use Your Information

• Service Delivery: Facilitate bookings, estimate arrival times, and process payments securely.
• User Experience Enhancement: Personalize preferences, improve navigation, and recommend relevant services.
• Customer Support: Address inquiries, provide assistance, and resolve complaints.
• Security and Fraud Prevention: Detect fraud, ensure secure transactions, and prevent unauthorized access.
• Legal Compliance: Comply with laws, respond to authorities, and enforce terms of service.

4. Sharing of Information

• Service Providers: Third-parties assisting with payments, hosting, analytics, or support.
• Drivers: Trip details (pickup, drop-off, contact number) shared to coordinate rides.
• Legal Authorities: Disclosed if required by law, court orders, or regulations.
• Business Transfers: Data may be transferred in case of merger, acquisition, or asset sale.

5. Data Security

• Encryption during transmission.
• Secure storage of payment and personal data.
• Restricted access to authorized personnel only.
• Regular monitoring and auditing of security systems.
• Users should use strong passwords and protect account credentials.

6. Your Rights and Choices

• Access and Correction: Update personal info via App settings.
• Data Deletion: Request deletion of account and personal data via support.
• Marketing Preferences: Opt out of promotional messages.
• Location Tracking: Disable location tracking in device settings (may affect service).

7. Third-Party Links

Our App may link to third-party websites or services not operated by us. We are not responsible for their privacy practices.

8. Data Retention

We retain user information as needed for services, legal requirements, and disputes. Data no longer needed is securely deleted or anonymized.

9. Children’s Privacy

Our App is not for individuals under 18. We do not knowingly collect data from minors. If discovered, we will promptly remove it.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted in the App. Continued use after updates constitutes acceptance.

11. Contact Us

Pravaah Technologies
Email: pravaahtechnologies@gmail.com
Phone: 8233884104